Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: February 7, 2026

At Fintrategy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication information
  • Payment and billing information
  • Profile information and preferences
  • Communication records and support interactions
1.2 Trading and Financial Information

To provide our services, we collect:

  • Exchange API keys and credentials (encrypted)
  • Trading activity and transaction history
  • Portfolio and position information
  • Strategy performance data
1.3 Technical Information

We automatically collect certain technical information:

  • Device information and IP address
  • Browser type and version
  • Usage patterns and platform interactions
  • Log files and error reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our trading platform and services
  • Account Management: To create and manage your account, process transactions, and handle support requests
  • Security: To protect against fraud, unauthorized access, and security threats
  • Communication: To send you updates, notifications, and respond to your inquiries
  • Analytics: To analyze usage patterns and improve our platform's functionality
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Marketing: To send promotional materials (with your consent) and personalize your experience

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Broker Partners: With licensed broker partners to execute trades on your behalf
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Secure storage of API keys and credentials
  • Multi-factor authentication options
  • Regular security audits and penetration testing
  • Access controls and monitoring systems
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at support@fintrategy.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@fintrategy.com